Downtime

[Adam]

Welcome back everyone!

At approximately 5:45 EST on May 31, 2008 a short in a high-volume wire conduit caused a transformer in the H1 data center in Houston, TX (where our server is housed) to explode and catch fire knocking out 3 walls in the electrical room. Power and all generators were shut down as instructed by the fire marshal. Underground wiring was badly damaged and needed repair before the first floor could be powered on again thus giving us the long downtime. Thankfully no networking equipment or servers were damaged during this incident. Unfortunately all the servers in the data center were down for hours and the servers on this first floor were down for over 48 hours while the transformer and data center damages were repaired. The issue is now resolved and we’re resuming normal operations. We apologize for any inconvenience this may have caused you.

Right now we are running on a generator until the new power equipment arrives. There will be a downtime either June 7th or June 14th (midnight) and will last for about 4 hours. The downtime will be for the power changeover. Please stay tuned to this thread for further info by Scarface or myself.

Thanks!

Adam

[Loop]

Fire! Fire! I wanna set the world on fire!!

... and how pathetic of me that I honestly expected there to be new posts to reply to.

[Scarface]

The roof, the roof, the roof is on fire!

We don't need no server let the mother****er burn.

Burn mother****er.

[MHG]

And it burns, burns, burns... Ring of Fy-eer, ring of fy-eer!
Dun dun dun dun dudududuuun!

[Scarface]

Where do bad servers go when they die? They don't go to heaven where the angels fly
They go to the lake of fire and fry, won't see them again 'till the 4th of July.

[Loop]

This fire is out of control!

[QuizMaster]

Why don't you hit me with your best shot? Hit me with your best shot, fire away!

[Scarface]

^Pat Benatar?!

:O

[Rizzano]

Gimmie fuel gimmie fire gimmie that which I desire!

[rebelbwa16]

You all just love racking in those credits don't you.

[Loop]

Indeed - Arbitrarily assigned useless numbers for the win!

[Alexandros]

:rolleyes:

Edit: From what I've seen on another affected site, it looks like some lovely complaints are headed their way... :)

Not that I necessarily agree with the actual complaint, mind you, not knowing much about it. Adam, you say you work at the company where the server was/is?

At least it doesn't look like very much data was lost, if any. Praise be that my art is still here.

[Adam]

:rolleyes:

Edit: From what I've seen on another affected site, it looks like some lovely complaints are headed their way... :)

Not that I necessarily agree with the actual complaint, mind you, not knowing much about it. Adam, you say you work at the company where the server was/is?

At least it doesn't look like very much data was lost, if any. Praise be that my art is still here.

Nope, I do not work there. It's in Texas, I'm in NC. Yea, they are going to face a lot of legal trouble I'm sure. Not for the fact that the generator blew up (it can happen anywhere) but for the lack of updates during the downtime and no notice was given to customers. They had to find out why their server was down by actually looking for the answers.

[the_one]

Welcome back everyone!

At approximately 5:45 EST on May 31, 2008 a short in a high-volume wire conduit caused a transformer in the H1 data center in Houston, TX (where our server is housed) to explode and catch fire knocking out 3 walls in the electrical room. Power and all generators were shut down as instructed by the fire marshal. Underground wiring was badly damaged and needed repair before the first floor could be powered on again thus giving us the long downtime. Thankfully no networking equipment or servers were damaged during this incident. Unfortunately all the servers in the data center were down for hours and the servers on this first floor were down for over 48 hours while the transformer and data center damages were repaired. The issue is now resolved and we’re resuming normal operations. We apologize for any inconvenience this may have caused you.

Right now we are running on a generator until the new power equipment arrives. There will be a downtime either June 7th or June 14th (midnight) and will last for about 4 hours. The downtime will be for the power changeover. Please stay tuned to this thread for further info by Scarface or myself.

Thanks!

Adam

Unacceptable, I demand someone is fired for this, obviously they were not paying due care & attention.

:clap:

[Revolver-Ocelot]

Well that truely sucks, at least we're back and all is right in the world.

[Eldandoerino]

Unacceptable, I demand someone is fired for this, obviously they were not paying due care & attention.

:clap:



Agreed i vote for you :D

[the_one]

Agreed i vote for you :D

And I agree with you.

:clap: